Refund Policy
Effective Date: May 7, 2025
Thank you for purchasing our career development course. We value your satisfaction and are committed to providing high-quality educational content. This Refund Policy outlines the terms and conditions for refunds related to your purchase.
1. Standard Refund Policy
We offer a 7-day money-back guarantee on all course purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date. To request a refund, please contact us through our Contact Us page with your purchase details.
2. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- The refund request is made within 7 days of the original purchase date
- You have not completed more than 30% of the course material
- You have not downloaded or extensively utilized the course resources
3. Non-Refundable Circumstances
Refunds will not be issued under the following circumstances:
- More than 7 days have passed since the purchase date
- You have completed more than 30% of the course
- You have received personalized feedback on your materials (Premium Plan only)
- You have violated any terms of our Terms of Service
4. Refund Process
When a refund request is approved, we will process the refund within 5-7 business days. The refund will be issued using the same payment method used for the original purchase. Depending on your payment provider, it may take an additional 2-10 business days for the refund to appear in your account.
5. Partial Refunds
In some cases, we may issue partial refunds at our discretion. This typically applies when a significant portion of the course has been accessed or when premium features have been utilized.
6. Cancellation of Service
If we cancel or substantially modify our service before you complete your course, and we are unable to provide a reasonable alternative, you may be eligible for a full or partial refund depending on the circumstances.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our platform. Your continued use of our services following any changes constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions about our Refund Policy or would like to request a refund, please contact us through our Contact Us page.