Strengthen onboarding and ramp programs — partner with GTM and Field Productivity leadership to weave technical enablement into our existing onboarding framework; develop role-specific training tracks, hands-on labs, and competency assessments that accelerate technical capability; measure ramp velocity and time-to-productivity
Drive field readiness through strategic programs — develop and maintain technical playbooks, solution architecture guides, and certifications that improve how teams position, design, and deliver Achievers and Workday-integrated solutions
Partner cross-functionally on field impact — collaborate with Product, Engineering, GTM, and Sales leadership to translate feature launches, competitive moves, and go-to-market themes into field-ready content and training
Establish enablement cadence and moments — own technical kickoffs, solution summits, QBRs, and ad-hoc field sessions that reinforce skills, surface emerging needs, and celebrate wins
Support and enhance enablement infrastructure — collaborate with Solutions Consulting and technical teams to ensure demo environments, solution libraries, video content, and AI-powered resources are aligned with field needs and training curricula; curate and organize content for discovery and reuse; track usage and impact metrics
Lead product launch and GTM readiness — ensure technical field teams are equipped and confident ahead of major releases, new capabilities, and strategic initiatives; drive beta programs and feedback loops
Identify and amplify expertise — surface top performers and technical leaders as internal coaches; create peer-learning and mentorship programs that scale capability across the organization
Evolve programs with AI as leverage — explore and implement AI-powered solutions (chatbots, content generation, adaptive learning) to expand enablement reach without linear headcount growth